What Information We Gather and Why
When you open an account, we collect your name, email address, mobile number, and the payment method you choose — whether that is DANA, OVO, or GoPay. We store this to process your transactions, verify your account identity, and keep your wallet history accurate. Each time
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you deposit or withdraw, a transaction record is created and linked to your account. We do not sell this data to third parties. We may share it with payment processors strictly to complete your transfer, and with identity-verification services where local law and eligible regions require
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it. If you browse from Yogyakarta or anywhere else in Indonesia, your device data — browser type, IP address, session timestamps — is logged to detect irregular access attempts and protect your account. We retain account data for as long as your account is active and
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for a period afterward as required by applicable regulations. You may request a full copy of your stored data or ask us to delete it by contacting our support team directly. Availability of certain features depends on local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.